Terms & Conditions

Cancellation/ Postpone Policy (Workshop)

Kindly notify us at least 4 hours in advance prior the workshop of any cancellation or postpone of workshop.

Any cancellations or postpone of workshop with less than 4 hours of notice are strictly not allowed

Do note that we only allow 1 time rescheduling of workshop and reschedule is only allowed on a weekday between 2pm-6pm where slots are subjected to availability. Rescheduling of workshop is not available on weekends, holidays,  holiday eves or peak festive months (Feb, May, Dec).

In the event if workshop is not attended on the rescheduled date, it shall be considered as order completed and customer shall have no further claims against Lush Glass Door


No Show Policy (Workshop)

In compliance with the above cancellation / postpone policy (if applicable), Workshop package/s purchased and is/ are not attended, which exceeded 3 months from the payment date, shall be considered as order completed and customer shall have no further claims against Lush Glass Door



Lush Glass Door endeavours to present the most accurate information on www.lushglassdoor.com at all times. However there may be occasions when some information contain inaccuracies. We present our content 'as is' and make no claim to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. 



Lush Glass Door makes every effort to display as accurately as possible the colours of our products on the website. However due to monitor discrepancies, we cannot guarantee that your display of colour will be accurate.


Miniature Policy

Miniatures are purely for decoration purposes. As terrarium will be placed in bright place, colour fading of the miniatures might occur due to consistent exposure to light. Lush Glass Door does not guarantee and accepts no legal liability arising from or connected to colour fading of the miniatures.


Plant Policy

Since most of our products involve real plants, it can be a challenge to control their growth and lives. Actual plant may look slightly different compared to the picture due to plant variation.

Do keep in mind that while terrariums last much longer than an arrangement of fresh flowers, they don't last forever. Plants may periodically need to be refreshed.

The plants delivered to the buyers are of top quality when they leave our shop, however as they are living things, please do accept slight imperfections. We will not be responsible once the plants have been dispatched or received by the buyers. By clicking checkout in your cart or placing order from us, you are agreeing to these terms.


Care Instruction Policy

We will provide the best general advice for taking care of the different types of plants. However as plants are living stocks, the survival of each individual plant greatly depends on the environment it will be kept in, which is totally out of our control, hence Lush Glass Door will not be responsible should the plant/s withered and died. Customers are required to observe their plants and adjust the amount of water and sunlight given to them accordingly based on their environment.


Glass Container Policy

In the event if the glass container runs out of stock, we will replace with a similar size and shape which is of similar or higher value.


No Cancellation/ Refund Policy

Once a payment is made, the order becomes strictly non-cancellable and non refundable.


Delivery Policy

Lush Glass Door is not liable for any damages arise directly or indirectly from late delivery or non-delivery of orders under any of the following circumstances:

a. The recipient was not present at the given address within the hours during which delivery was requested.

b. Furnished of incorrect address

c. Furnished of incorrect recipient

d. Furnished of incorrect recipient's contact details



Once collection date is confirmed, order is to be collected within the next 7 days. In the event if there is no show up beyond the 7th day from collection date, there will be an additional charge of $2 per day



Intellectual Property

All intellectual property rights in all software and content made available to you on or through www.lushglassdoor.com belong to the ownership of Lush Glass Door and are protected by copyright laws and treaties around the world. All such rights are reserved by Lush Glass Door.

Downloading or storing of this Content does not render the customer or visitor the rights nor ownership to it. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

All contents used from www.lushglassdoor.com must be credited. Lush Glass Door reserves the rights to pursue legal actions against unauthorized usage of this Content.



You agree to indemnify, defend, and hold harmless Lush Glass Door, its owners, officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.